Welcome
Sony Customers

 


Through a special arrangement, DriveSavers is proud to offer Sony customers our professional data recovery services at special reduced rates, free shipping and all service charges waived if your critical files are not recovered. Sony Electronics and all leading data storage and computer manufacturers authorize DriveSavers to maintain original warranties. For information about Sony hard drive warranties, please click here.

DriveSavers Data Recovery Process

If you experience a data loss due to a hard drive failure, physical damage, system virus infection or accidental file deletion and do not have a current backup of your critical data, DriveSavers can help retrieve your files. We have over 27 years experience recovering data that was thought to be lost forever, and work with all types of computer and digital camera storage devices. Follow these steps to get your data back:

1. Call DriveSavers at: 800.440.1904 for a FREE phone consultation. Our super-knowledgeable staff is available to answer your call 24 hours a day — 7 days a week.

2. Mention discount code DS80500 to receive our Sony Partnership benefits.

3. Obtain a FREE estimate and service order number. Be sure to ask for a FREE evaluation.

4. Package and ship your drive or other storage media to DriveSavers. Your recovered data will be transferred to data DVDs or an external “target” drive. (You may ship your own external target drive or purchase one from us.)

5. Write the service order number on the outside of your shipping box to help us expedite your service.

6. You will receive notification (via email or fax) when your item is received and checked into DriveSavers tracking system.

7. DriveSavers will perform a data recovery evaluation of your storage media and contact you with our findings.

8. With your approval, DriveSavers will proceed with the data recovery process.

9. Once your data has been recovered, our customer service department will call and review the data recovery and ensure we’ve retrieved the critical files you need. Note that in the unlikely event we cannot recover your needed data, there will be no charge for DriveSavers services.

10. Our customer service team will answer any questions you may have about the data recovery, handle processing your payment and coordinate return shipping back to your location.

11. When you receive your data recovery from DriveSavers, please check the data as soon as possible as we are only able to keep an archive for a very short time. We are here to help so please contact us with any questions regarding the recovered files and we will put you in touch with one of our engineers that can assist you.