Service Plans
| Service Level | Turnaround | Description |
| PRIORITY | ASAP | Recovery begins upon receipt of drive—365 days of the year, including nights, weekends and holidays. Status provided within 3 hours of drive receipt.
Our team will work around-the-clock until your data recovery job is complete. |
| STANDARD | 1-2 Business Days | Fastest Standard turnaround time in the industry.
Completed during normal business hours. |
| ECONOMY | 5-7 Business Days | An economical service option offering job completion during normal business hours. |
Delivery Plans
| Delivery Type | Available With | Description |
| BACKUP MEDIA |
Any of our Turnaround Times | All recovered data is transferred onto a new external hard drive. For best results, we recommend you purchase a new hard drive from DriveSavers, or send in your own. |
| ONLINE DELIVERY DataExpress™ |
Any of our Turnaround Times | Your most critical files can be downloaded immediately after data recovery is completed via our secure FTP site. Ask your Data Recovery Advisor for details. |
Security Plans
| Security Type | Available With | Description |
| HIGH SECURITY | Standard or Priority Turnaround Times Only | After signing a Confidentiality Agreement, only engineers with security clearance perform recovery in a DOD‑approved secured area. Restored data is shipped on two different types of media via two different couriers to insure safe delivery. |
| ENCRYPTION eDISCOVERY & FORENSICS |
Any of our Turnaround Times | DriveSavers engineers create sector-by-sector image of encrypted data. Data can be returned decrypted or fully encrypted. |
| ON SITE | Priority Turnaround Time Only | DriveSavers engineers will perform recovery directly at your location. Ask your Data Recovery Advisor for details. |








