High Security Service

 

Certain customers and data loss situations require extra security procedures. In addition to the safest data recovery environment available, DriveSavers provides the following precautions to those who require High Security Service:

  • Media is kept in a high-security, Class 5 Mosler Safe during non-working hours; safe resists all forms of intruder attack, as well as fire, flood and earthquake
  • No copy of your data is kept on site after your recovery is complete
  • Two separate copies of recovered data are shipped to customer via two different courier services
  • Recovery given top priority throughout entire process
  • Chain of custody protocols track drive and data throughout the recovery process for highest safety and security
  • Confidentiality Agreement endorsed if required

Adheres to US Government protocols

Our Security Officer is available to discuss your needs and customize security levels beyond those we routinely provide.

  • Data recovery engineers have been trained and certified by leading encryption vendors to recover lost data from all encrypted hard drives, peripheral devices and software
  • Custom solutions for data recovery on encrypted drives:
  1. Data restored in an image-only format; drive returned with original encryption still intact
  2. Data decrypted at our facility to verify integrity of data
  • High Security Service can be combined with our Standard and Priority Service Plans

Certified Secure Data Recovery

DriveSavers is the only data recovery company in the industry to post proof of annual, company-wide SOC 2 Type II audits performed on our data hosting and processing control systems. Annual SOC 2 Type II audits verify our qualification to handle enterprise-class recoveries and support those customers who must maintain compliance with data privacy and data security regulations such as:

  • NIST (National Institute of Standards & Technology) SP 800.34 (Rev.1)
  • HIPAA (Health Insurance Portability and Accountability Act)
  • FERPA (Family Educational Rights and Privacy Act
  • SOX (Sarbanes-Oxley Act of 2002)
  • GLBA (Gramm-Leach-Bliley Act of 1999)
  • High Security Service
    • Meets U.S. Government security standards
    • Chain-of-custody protocols ensure the integrity and security of data from point-of-receipt to point-of-departure
  • Engineers trained and certified by leading encryption software vendors
    • Supports Data-At-Rest requirements
    • Customized solutions for handling encrypted files and drives
  • Secure & permanent data erasure from hard disk drives
    • Meets The Health Insurance Portability and Accountability (HIPAA) Act and Graham-Leach Bliley (GLBA) Act privacy requirements
    • Degausser approved by National Security Agency, Department of Defense and Central Security Service
eBay
“Having met the security standards outlined in eBay’s Information Security assessment, it has been determined that DriveSavers is approved to provide data recovery services to eBay.” Read more…
Gary Baalman
Senior Engineer, Information Security Policy & Awareness eBay, Inc.

Certified Secure Data Recovery

DriveSavers is the only data recovery service provider in the industry to post proof of annual, company-wide SOC Type II audits. The privacy of your data will be protected during the recovery process.

  • SOC 2 Type II Audits
    Verifies our qualification to support customers who must comply with data privacy and data security regulations such as:

    • HIPAADriveSavers is fully HIPAA compliant
    • FERPA
    • SOX
    • GLBA
    • NIST 800.34
  • Certified ISO Class 5 Cleanroom
    Meets manufacturer’s standards for warranty protection
  • Engineers Certified by PGP, PointSec, GuardianEdge, Utimaco
    Supports DAR mandate for encrypted files and drives
  • High Security Service
    Meets U.S. Government Security Standards
  • Secure & Permanent Data Erasure on Request
    Meets HIPAA and GLB Act privacy requirements
  • GSA Schedule #GS-35F-0121S
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