RAID Data Recovery


DriveSavers provides unparalleled data recovery and digital forensic services for all RAID devices and configurations.

Critical data is often stored on RAID systems because the configurations are considered to be fault tolerant. RAID systems can be designed to keep working even when one drive fails so that disks can be “hot swapped” while the system keeps running. However, even this setup of an array of drives is not infallible as it can only offset the failure of a single drive. The problem is that multiple drive failures frequently occur, against which a RAID system alone is defenseless.

RAID Data Recovery Experts

Our engineers have the in-depth knowledge and technical expertise that comes from over 30 years of data recovery experience, allowing us to achieve the highest success rate in the industry. DriveSavers Enterprise Systems Group specializes in recovering data from all operating systems and all types of high-capacity devices including redundant arrays of independent disks (RAID), network attached storage (NAS), storage area networks (SAN) and multi-disk servers. We routinely rescue lost databases, ERP accounting systems, mail servers and other mission-critical data for organizations of all sizes.

Close Affiliations with RAID Manufacturers

Because RAID devices are constructed with unique components and configurations depending on the manufacturer, it is imperative that data recovery engineers have in-depth knowledge of the various proprietary metadata structures. Technical alliances with RAID controller manufacturers enable our engineers to develop proprietary techniques, tools and technologies that aid in data recovery from RAID devices based on solid-state drives (SSDs), hard disk drives (HDDs) and more complex hybrid and tiered storage environments. Major RAID manufacturers authorize our data recovery services and working with DriveSavers will not void your original warranty.

State of the Art Cleanroom

Extreme damage and data loss can result if any particulate matter enters an HDD (even something as small as a speck of dust) and gets between the tightly packed and very delicate moving components inside. DriveSavers Certified ISO Class 5 Cleanroom is the most advanced data recovery Cleanroom in the industry. This dust-free, static-free, temperature– and humidity-controlled environment maximizes our data recovery successes on all storage devices by protecting the platters and electronic components on the drives from “killer particles” while they are open and vulnerable to damage.

Why RAIDs Fail

There are four general categories around failure: hardware RAID failure, human error, software RAID failure and application failure.

RAID Hardware Failure

  • Actuator failure
  • Bad sectors
  • Memory or controller failure/malfunction
  • Corrupted RAID config
  • Lightning, flood or fire damage
  • Damaged motor
  • Drive physical abuse
  • RAID hard disk drive (HDD) overheat, failure or crash
  • Head crash
  • Intermittent drive failure
  • Media damage
  • Media surface contamination
  • Multiple drive failure
  • Power spike
  • Power supply burnout or failure
  • RAID controller failure
  • RAID corruption
  • RAID drive incompatibility
  • RAID array failed
  • Vibration damage
  • Damaged connector
  • Manufacturer defect
  • Power circuit malfunction

Human Error

  • Unintended or accidental deletion of files or records
  • Reformatting of drives/array
  • Reformatting of partitions
  • Incorrect replacement of media components
  • Mistakenly overwritten database files
  • Employee sabotage
  • Lost/forgotten password
  • Overwritten files
  • Overwritten RAID config files
  • Overwritten RAID settings
  • RAID incorrect setup
  • RAID user error

RAID Software Issues

  • Backup failures
  • Computer virus or worm
  • Corrupt files/data
  • Damaged files or folders
  • Directory corruption
  • Firmware corruption
  • Repartition
  • Server registry configuration error
  • Missing partitions
  • RAID configuration error
  • Reformatting

Application Failure

  • Applications that are unable to run or load files
  • Corrupted database data or other files
  • Locked databases preventing access
  • Deleted tables

RAID Servers and Configurations Supported

We support all of the following RAID servers and configurations and more:

RAID Server Levels

  • RAID 0
  • RAID 0 1
  • RAID 1
  • RAID 1E
  • RAID 3
  • RAID 4
  • RAID 5
  • RAID 5E
  • RAID 5EE
  • RAID 6
  • RAID 10
  • RAID 50
  • RAID 51
  • RAID 60
  • ZFS
  • RAID Z
  • RAID Z2
  • RAID Z3

RAID Server Hard Drive Types

  • HDD
  • SSD
  • NAND Flash
  • SAS
  • SCSI
  • iSCSI
  • eSATA
  • PCI
  • PCIE

RAID Server Makes and Media

  • All HP ProLiant, LeftHand and 3PAR Series
  • All Dell PowerEdge, PowerVault, EqualLogic, and Compellent Series
  • IBM xSeries, Power Series (AIX, Linux) and storage subsystems
  • Supermicro server and storage subsystems
  • All Intel and AMD product lines
  • SAN– and NAS-based RAIDs and standalone storage systems
  • EMC and NetApp product lines

Lost Critical Data? We can save it!

Since 1985, companies around the world have relied on DriveSavers to recover lost data from RAIDs and other storage media that have crashed, failed mechanically, become physically damaged or are logically corrupted. Clients such as Bank of America, NASA Goddard Space Center, the U.S. Department of Defense, Lawrence Livermore Labs and the Smithsonian Institution have all trusted DriveSavers with their critical data.


RAID data recoveryThis RAID 5 system was badly damaged in the 2004 category 5 Hurricane Ivan. DriveSavers successfully recovered all of the critical data.

Certified Secure RAID Data Recovery

DriveSavers is the only RAID data recovery service provider in the industry to post proof of annual, company-wide SOC 2 Type II audits. The privacy of your data will be protected during the RAID recovery process.

  • SOC 2 Type II Audits
    Verify our qualification to support customers who must comply with data privacy and data security regulations such as:

    • HIPAADriveSavers is fully HIPAA compliant
    • FERPA
    • SOX
    • GLBA
    • NIST 800.34 Rev.  1
  • High Security Service
    Meets U.S. Government Security Standards
  • Secure and Permanent Data Erasure on Request
    Meets HIPAA and GLB Act privacy requirements
  • Dun & Bradstreet
  • Proof of Credibility Report
Click here to watch the DriveSavers Security Video