SOC 2 Type II Auditor’s Report

  “DriveSavers is the only data recovery service provider in the industry to post proof that it undergoes annual, company-wide SOC 2 audits to guarantee data security during the data recovery process. With more than 10,000 business partners worldwide serving the financial, healthcare, government and corporate business sectors, it’s absolutely essential for our customers to know that DriveSavers can protect the integrity of their data.”

-Michael Hall, CISO, DriveSavers

About the Goetsch Associates SOC 2 Type II Audit:

DriveSavers undergoes an annual SOC 2 audit of its internal data hosting and processing controls to guarantee that our data recovery services uphold the stringent data security and privacy protocols mandated by the corporate clients and government agencies we serve. These annual audits are conducted by control-oriented professionals from Goetsch Associates, an independent firm with experience in accounting, auditing, and information security. At the end of each annual audit period, a successive six-month “look back” audit begins, and an updated report is generated reflecting the dates for which records were reviewed. The “look back” period is reflected in the dates on the report posted here.

Goetsch Associates SOC 2

 

DriveSavers SOC2 TypeII Bridge letter

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Benefits of Working with an Audited Data Recovery Service Provider

By posting proof that DriveSavers undergoes company-wide audits on an annual basis, it differentiates itself from all other data recovery service providers in the industry today. These audits confirm our qualification to handle enterprise-class recoveries, and support those customers who must maintain compliance with data privacy and data security regulations such as:

  • NIST (National Institute of Standards & Technology) SP 800.34 (Rev.1)
  • HIPAA (Health Insurance Portability and Accountability Act)
  • FERPA (Family Educational Rights and Privacy Act)
  • SOX (Sarbanes-Oxley Act of 2002)
  • GLBA (Gramm-Leach-Bliley Act of 1999)

Annual audits guarantee our customers and partners that only authorized data recovery engineers have access to their personal and confidential data. Once the recovery process is complete, data is stored on our secure network until the integrity of the recovered data is verified. Custom solutions are offered for recoveries on encrypted files and drives. Data is protected during transit to and from our facility. Should instant access of the recovered data be required, data is transmitted via a secure FTP site. Secure and permanent data destruction is available upon request.

Annual SOC 2 audits are mandated by many of our data recovery customers:

  • Publicly-traded companies who must comply with the Sarbanes-Oxley Act of 2002 through a SOX audit for SOX compliance
  • Companies with legally-protected customer information, such as financial institutions
  • Businesses that must protect health information (HIPAA)
  • Universities with protected student information (FERPA)
  • Loan originators and credit rating agencies and their providers (FCRA, GLBA)
  • Providers of services involving eCommerce (WebTrust, PCI)

HIPAA Security Compliance – Tested & Trusted

In addition to our annual SOC 2 Audits, DriveSavers also undergoes HIPAA security compliance audits conducted by independent third parties. HIPAA Security Compliance validates our ability to handle protected health information on behalf of health care providers, health plans, healthcare clearinghouses and all other HIPAA covered entities in the healthcare industry. View our HIPAA Security Compliance Audit here.